Philadelphia International Airport has introduced a new mobile ordering platform, “PHL Order Now,” that lets passengers browse menus, place orders, and pay directly from their phones, eliminating the need to wait in line for food.
A Quick Fix for Long Airport Lines
Long lines at airport concessionaires have long been a source of frustration for travelers. The new platform is designed to address that problem by allowing passengers to skip the queue entirely. By using their smartphones, travelers can view available dining options, add items to their cart, and complete payment without stepping out of the terminal.
How the Platform Works
The service is fully mobile‑optimized and contactless. Users can download the PHL Order Now app or access the web interface at PHLOrderNow.com. Once logged in, the interface displays a curated list of restaurants and snack stalls available in the terminals. Each entry includes photos, menu items, prices, and nutritional information where available. After selecting desired items, passengers can pay with a credit card, debit card, or airport‑issued payment method.
Official Statement
“Optimized for mobile use, this contactless service offers a faster, more convenient way to enjoy a variety of dining options throughout the terminals,” officials shared in a news release. The statement emphasizes the platform’s role in improving the overall passenger experience by reducing wait times and streamlining the ordering process.
Restaurants and Brands Available
PHL Order Now features a mix of local and national favorites. Passengers can choose from:
- Bruegger’s Bagels – known for its classic bagels and breakfast sandwiches.
- Bud & Marilyn’s – a popular spot for burgers and comfort food.
- Chickie’s & Pete’s – offering a variety of chicken‑based dishes.
- Dunkin’ Philly Pretzel Factory – serving coffee, donuts, and pretzel snacks.
- Additional local and national chains – the list expands throughout the airport’s terminals.
The platform’s menu is updated regularly to reflect seasonal items and new restaurant openings.
Using the Service at the Airport
To place an order, passengers can:
- Visit PHLOrderNow.com or open the app on their device.
- Scan a QR code located throughout the terminals to launch the platform instantly.
- Browse menus and add items to the cart.
- Complete payment using a supported card or mobile wallet.
- Receive an order confirmation and an estimated pickup time.
Once the order is ready, passengers can collect their food from the designated pickup counter or have it delivered to their gate, depending on the restaurant’s arrangement.
Accessibility and Convenience
The mobile‑first design ensures that the platform is accessible to travelers with varying levels of tech comfort. Clear icons, straightforward navigation, and real‑time order status updates help users stay informed throughout the process. The contactless nature of the service also aligns with ongoing health and safety protocols, reducing physical interaction.
Key Takeaways
- PHL Order Now eliminates the need to queue for food at Philadelphia International Airport.
- The platform supports a wide range of local and national restaurants, including Bruegger’s Bagels and Dunkin’ Philly Pretzel Factory.
- Passengers can order and pay via the web or app, using QR codes throughout the terminals.
Looking Ahead
While the platform is currently focused on food ordering, officials have indicated that future updates may expand the service to include other retail options within the terminals. For now, travelers can enjoy a smoother, faster dining experience by simply pulling up PHLOrderNow.com or scanning a QR code on the go.
Key Takeaways
- PHL Order Now lets passengers browse menus, order, and pay from their phones.
- The service features a variety of local and national dining options.
- QR codes throughout the terminals provide quick access to the platform.
The launch of PHL Order Now marks a significant step toward enhancing passenger convenience at Philadelphia International Airport. By leveraging mobile technology, the airport has made it easier for travelers to satisfy their hunger without sacrificing valuable time before their flights.
