In a lawsuit filed Monday in Manhattan, New York Attorney General Letitia James alleges that UPS has deprived tens of thousands of seasonal delivery workers of roughly $45 million in wages over the last six years.
Allegations and Legal Claims
James claims UPS repeatedly and persistently failed to properly compensate driver helpers and seasonal support drivers who use their own vehicles for deliveries. The lawsuit seeks back pay, penalties, and a court order to end off‑the‑clock work and overhaul UPS’s timekeeping and payroll practices.
James said, “We oftentimes don’t think of these workers when we’re opening up our gifts for the holidays. And these individuals are struggling each and every day to make ends meet.”
UPS’s Response
UPS said it is aware of the lawsuit, takes all accusations seriously, and denies the “unfounded allegation of intentionally underpaying UPS employees.” The company highlighted that it offers “industry‑leading pay and benefits to our more than 26,000 employees in New York” and remains committed to following all applicable laws.
Background of the Investigation
James began investigating UPS in 2023 after Teamsters Local 804 raised concerns about the treatment of seasonal workers, who are employed on a temporary basis from October to January. Josh Pomeranz, the union’s director of operations, noted that while there is no evidence that UPS’s top management was involved or condoning the alleged wage theft, “these are just certain practices that you have to actively ignore, not to see it happening.”

Key Takeaways
- UPS allegedly stole about $45 million from seasonal delivery workers over six years.
- The lawsuit demands back pay, penalties, and changes to timekeeping and payroll practices.
- UPS denies wrongdoing and pledges compliance with all applicable laws.
The case highlights the challenges faced by seasonal workers during the holiday shipping rush and raises questions about labor practices at one of America’s largest delivery firms.

