> At a Glance
> – A Connecticut girl named Lilly mailed North Haven Police an apology for a Dec. 21 mis-dial
> – Her handwritten note: “Sorry for calling 911… I thot it was a play phone”
> – Police posted the letter on Facebook Tuesday, telling her “It’s ok. Things happen”
> – Why it matters: A small gesture that shows emergency workers value honesty-and cute spelling errors

A child’s mistake turned into a heart-warming exchange between a little girl and her local police force after she accidentally rang 911 last month.
The Apology Letter
Lilly’s note arrived at the North Haven Police Department recently, complete with colorful marker ink and phonetic spelling. She admitted she dialed Dec. 21 because she believed the phone was just a toy.
> North Haven Police Department responded:
> “Lilly, We got your letter. It’s ok. Things happen…”
Department officials shared the photo of her message on their Facebook page Tuesday, letting the youngster-and thousands of followers-know there were no hard feelings.
Key Takeaways
- Honest mistakes happen; police appreciated the courtesy
- A simple apology can brighten an entire department’s day
- Toy phones still look real enough to fool kids
Lilly’s sincere note is now a feel-good reminder that even emergency responders enjoy an occasional dose of childhood innocence.

